Privacy Policy

Privacy Policy

At Custom Designs Avenue, your privacy is our top priority. While we collect certain information from our clients, it is solely for the purpose of improving our services. We are fully committed to protecting our customers’ information and will never rent, sell, or share your personal data with any third parties for marketing purposes.

This policy explains how we collect, use, and protect your data, as well as your rights and choices regarding your personal information.

Collected Personal Information

We collect the following information when you interact with our website or services:

• Full Name
• Email Address
• Phone Number
• Business/Project Details
• Mailing Address (if applicable)

This information is voluntarily provided by you when placing an order, filling out a contact form, or creating an account. We may also collect data from our support forms, such as messages or questions submitted via our Contact Us page.

Additionally, we may collect data on the services you’ve shown interest in, and pages you have visited, for internal analytics and user experience improvement.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Use of Collected Data

We use the information we collect to:

• Process orders and deliver requested services
• Respond to inquiries or support requests
• Send confirmation emails or service updates
• Share promotional offers or newsletters (only with your consent)
• Improve website functionality and customer experience based on user preferences and behaviors

You may unsubscribe from promotional communications at any time.

Privacy Assurance: No Sharing of Mobile Information with Third Parties

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Newsletter Subscription

If you no longer wish to receive our newsletters or marketing communications, you may unsubscribe by clicking the “unsubscribe” link in our emails or by contacting us directly:

• Email: info@customdesignsavenue.com
• Phone: +1 (281) 219-8232

Social Media Features and Widgets

Our website may include social media features (e.g., Facebook Like button) and widgets (e.g., share buttons or interactive mini-programs). These features may collect your IP address and set cookies to ensure proper functionality.

Third-Party Services

We do not share your personal data with third parties for advertising or resale. However, we may engage third-party service providers such as:

• Payment processors (for billing purposes)
• Live chat support services
• Email marketing tools

These vendors are only allowed to access your data for the purpose of providing specific services to us. They are contractually prohibited from using your information for any other reason.

Security of Personal Information

We take the security of your information seriously. All data is protected using SSL (Secure Socket Layer) encryption during transmission. We follow industry best practices to protect your data during storage and use.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

If you have any security concerns, please contact us at info@customdesignsavenue.com.

Registered Account Access

Customers who create an account on our website can log in to access and manage their data, view past interactions, or update personal details through the My Account section.

Account Modification, Deletion, and Unsubscribing

To delete your account or unsubscribe from our communications, please contact us via email. Once your data is deleted, you will no longer receive emails regarding any services or updates.

We retain your information only as long as your account is active or necessary to provide services. We may retain some data to comply with legal obligations, resolve disputes, or enforce our agreements.

Cookies and Their Use

Cookies are small data files sent to your browser and stored on your device. We use cookies to:

• Identify your browser
• Save items in your shopping cart
• Improve website functionality
• Track analytics and site usage

You can modify your browser settings to reject cookies or alert you when a cookie is sent. However, disabling cookies may affect your experience on our website.

We may also use your IP address to help diagnose server issues, gather demographic information, and analyze user activity. This data is not linked to personally identifiable information.

Web Beacons (Clear GIFs)

We may use web beacons (also known as clear GIFs) to monitor the effectiveness of our content. These are tiny graphics embedded in web pages or emails that track user behavior without storing personal data. They help us understand what content is valuable and improve the site accordingly.

SMS Policy

We use your phone number only for account setup, communication, or scheduling calls. We do not share your phone number or SMS data with any third party for marketing purposes.

Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of any external sites you visit.

Changes to This Privacy Policy

If we make changes to our privacy policy, we will post the updated version on this page and update the effective date. We encourage you to review this page periodically.

In the event of significant changes, we may notify you via email or post a notice on our homepage.

Legal Disclosure

We may disclose your personal information if required by law or if we believe it is necessary to protect our legal rights, comply with a legal process, or respond to court orders.

Questions or Concerns

If you have any questions regarding this Privacy Policy or the use of your personal information, please contact us:

• Email: info@customdesignsavenue.com
• Phone: +1 (281) 219-8232
• Website: https://customdesignsavenue.com